🔒 CLETUS – Privacy Policy

At CLETUS, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with us online or in-store.

1. 📥 Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email, phone number, shipping & billing address

• Payment Details: Processed securely via third-party gateways (we do not store card information)

• Order History: Items purchased, transaction details

• Device Information: IP address, browser type, referring pages

• User Behavior: Time spent on site, click patterns, cart activity

2. 🛡️ How We Use Your Information

We use your data to:

• Process and deliver your orders

• Send transactional emails (order confirmations, tracking info)

• Communicate promotions, product launches, and updates (if you opt in)

• Improve website functionality and customer experience

• Detect and prevent fraud or security breaches

3. 📤 Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

• Trusted third parties who help us fulfill orders (e.g., courier services, payment processors)

• Legal authorities if required by law or to protect our rights

All partners are required to maintain confidentiality and use your data solely for the intended service.

4. 🍪 Cookies & Tracking

We use cookies to enhance your experience, including:

• Remembering your cart contents

• Saving login sessions

• Analyzing site traffic and performance

You can manage cookie preferences through your browser settings.

5. 🔐 Data Protection

Your privacy is a priority. We implement strict security measures to protect your data, including SSL encryption, secure servers, and access restrictions.

6. 📧 Marketing Communications

You will only receive marketing emails or texts if you opt in. You may unsubscribe at any time via the link provided in emails or by contacting us directly.

7. 👶 Children’s Privacy

Our website is not intended for users under the age of 13. We do not knowingly collect information from children.

8. 🌍 International Users

By using our site, you agree to the processing of your personal information in Sri Lanka and other countries where our service providers operate.

9. 🔁 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.

10. 📍 Contact Us

Have questions or concerns? Reach out anytime:

📞 Telephone: +94 76 036 0990
📧 Email: info@incletus.com
📍 Address: No 407, Pahala Pannithawa, Kanaththewewa, Wariyapola, Kurunegala, Sri Lanka